Privacy Policy

Effective Date: January 26, 2026

This Privacy Policy describes how Rainy Day Sound Labs ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you interact with our store, we collect information necessary to fulfill your orders and provide a better experience:

Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (processed securely through Shopify), email address, and phone number.
Device Information: We automatically collect certain information about your device, including your IP address, browser type, and cookies, to help us analyze store traffic and ensure the site loads correctly.

2. How We Use Your Information

We use the information we collect to:

Fulfill Orders: Process payments, arrange shipping, and provide you with invoices or order confirmations.
Customer Support: Respond to your inquiries regarding our pickups or technical specs.
Marketing: If you opt-in, we will send you updates on new builds and Rainy Day Sound Labs news.
Security: Screen orders for potential risk or fraud to protect our business and your data.

3. Sharing Your Information

We only share your information with trusted service providers to run our business:

Shopify: Our store is powered by Shopify. They handle the technical infrastructure of your data.
Payment Processing: We use Shopify Payments to deposit funds into our US Bank business account. Your full credit card details are encrypted and never stored by us.
Shipping: We share your address with carriers (like USPS or UPS) to deliver your gear.
Legal Compliance: We may share information to comply with applicable laws or respond to lawful requests.

4. Your Rights & Data Retention

When you place an order, we maintain your Order Information for our records unless you ask us to delete it. Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you.

5. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.